Need help?
How do I create an account?
Creating an account with us is easy. fill up your details on our Sign Up page and click Create My Account.
What courier do you use for deliveries?
We are using DHL – Aramex – SMSA – UPS
Automax Tools reserves the right to use discretion in any situation where an alternative delivery method is more likely to be more effective.
How long does it take for home delivery?
Delivery usually takes 3-7 working days (holidays & national holidays are not counted).
Can I track my item?
Yes, all our shipping couriers provide tracking.
Is it safe to order & pay online?
All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
How do I return an item?
For information on returning an item, please click here Returns & Exchange Policy
How long will it be before I get a refund?
We will refund your money directly after received back the products and we can send you replacement or the correct one in case of wrong supplied. Please click here Refund Policy.
What payment methods can I use?
You can use your Visa or Mastercard credit and debit cards. There's a option for Cash On Delivery too (Cash on delivery is only available in UAE).
Pay using one of the below methods:
- Online Payment via Debit and Credit Cards (Visa and MasterCard)
- Pay Cash on Delivery (Terms & Conditions will apply)
