Warranty: The warranty of our most products specially diagnostic tools is 1 to 2 years depending on the product. Before shipping out, all items that has been ordered from us it will be double check and verified by Automax Tools / Ain Al Shams. Our Diagnostics Team and Auto Tools team will check for quality including basic functions of the device or tools, the appearance, the packaging, the accessories and power adapter if it is included on the product. After checking the quality our staff will careful pack the items.
If you have any problem about the said products which you buy from Automax Tools / Ain Al Shams, please send us a message and we will give priority to the product issue. Our Technical Support will sort out your problem and we will give the solution for that.
Lost Products: If ordered item lost while in delivery days, or you still not get your ordered item for a long time. Please contact our support immediately +971521455666 / 800-AUTOMAX-2886629. We will reply to you as soon as possible. Please do not deal with all by yourself, we want you to contact us so we can help you out.